• Greeting & Check-in: Greet patients, verify demographics information (including PCP and emergency contacts), obtain and scan insurance cards, IDs, and collect co-pays at the time of service.
• Scheduling: Book patient appointments while verifying insurance coverage and ensuring all referral requirements are met before the visit.
• Check-out: Create encounters for the appropriate provider, collect cosmetic payments, schedule follow-up appointments with provided slips, and document/apply loyalty rewards (e.g., Aspire/Alle) for Botox and fillers.
• Utilize EHR practice systems to manage the encounter queue and ensure all patient details are accurate.
• Medical Experience: Previous experience in a medical front office, preferably in dermatology or a similar specialty.
• Strong familiarity with EHR management and general office equipment (fax, scanners, multiline phone systems).
• Excellent verbal and written communication skills, with a professional demeanor when handling sensitive patient information or billing inquiries.
• Ability to maintain high accuracy when entering demographics, processing insurance, and handling financial transactions.
• Ability to manage time effectively, especially during high-volume periods, and ensure all office opening/closing tasks are completed daily.
Job Type:
• Full-time: Monday, Tuesday, Wednesday and Friday: 7:00am-5:30pm or Monday-Friday: 8:00am-4:30pm
All your information will be kept confidential according to EEO guidelines.