VIP is seeking a Master Data Implementation Specialist for our SRS Implementation Team. In this role, you will support new wine, beer, spirits, and non-alcoholic beverage suppliers as they onboard our sales data collection services and reporting solutions. Master Data Specialists collaborate closely within a team environment to support a designated group of customers, guiding them through the implementation process and helping ensure a smooth and successful onboarding experience.
You will serve as a key VIP point of contact during supplier implementations, assisting in the creation and execution of implementation project plans while maintaining strong communication with customer project sponsors. This is a highly customer-facing role that requires strong communication skills, organization, and the ability to manage multiple priorities.
This position offers a hybrid work schedule, which requires a minimum of 3 days a week in our Colchester office.
Position Type: Full Time, Hybrid - will be required to report to our office in Colchester, VT
Compensation: $26.00 - $30.00/hour
Compensation is based on a variety of factors including skills, experience, and industry background. The range listed here represents our best faith estimate for the role.
Key Responsibilities
• Build positive, professional, and trusted relationships with supplier customers while guiding them through the onboarding and implementation process.
• Assist customers in understanding the quality, reliability, and value of our data and how it supports the success of their products.
• Serve as a primary point of contact during implementations, providing updates and coordinating with internal teams as needed.
• Address customer questions and concerns in a timely manner and connect them with the appropriate internal resources.
• Able to efficiently follow through with projects, start to finish. Be self-directing and proactive.
Qualifications
• Strong analytical and problem-solving skills
• Clear and effective written and verbal communication skills
• Excellent organizational and time-management abilities
Benefits Include:
• Health Insurance
• Vision and Dental Expense Reimbursement
• 401k Match & Employer Contributions
• Life and Disability Insurance
• Health Savings and Flexible Spending Accounts
• Paid Parental Leave
• On-site Child Care Center (VT)
• On-site Fitness Center (VT)
• On-site Health Clinic (VT)
• Discounted Gym Memberships
• Combined Time Off and Floating Holidays
• Flex and Hybrid Schedules
All full time job offers are contingent upon passing a pre-employment drug screening and background check.