To define needs and the rationale for change, to recommend and design solutions that can deliver
value to Stakeholders.
Identify business opportunities, carry out feasibility studies; develop plans for the expansion of
markets and future development phases.
• Identify business opportunities, carry out feasibility studies; develop plans for the expansion of markets as well as future product development phases.
• Write project scopes and functional specifications, estimate project costs, risks and assumptions.
• Manage timescales and resource requirements for the successful completion of each phase of development.
• Guides and directs the process of addressing business challenges through clear articulation of business problems and opportunities, designing practical business solutions and implementing solutions in a disciplined and structured manner.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Identifies and defines tactical operational performance metrics geared towards meeting country objectives by analysing the existing gaps.
• Collaborates with other areas to ensure that best practices and a standard approach is followed. Provides accurate and timeous MIS (from relevant sources) as per the matrix agreed with Centre (ROA Operations) to enable informed decision.
• BSc in Information Technology, Computer Science, Engineering or related field
• Professional certification such as Lean Six Sigma (Green /Black Belt), Business Analysis Trainings & Certifications (CBAP) etc. can be an added advantage.
Experience:
• 5-7years Experience in management of complex operations, ideally within the financial service sector.
• Knowledge in process / project management is required.
Behavioural Competencies:
• Adopting Practical Approaches
• Articulating Information
• Conveying Self-Confidence
• Interacting with People
• Interpreting Data
• Making Decisions
Technical Competencies:
• Business Process Improvement
• Data Integrity
• IT Applications
• IT Systems