About the role:
The Solutions Deployment Engineer is a hybrid role combining site deployment execution, software integration engineering, and customer technical consulting. Acting as the technical check-and-balance and being a core member of the Solutions Implementation Services team, this role is responsible for end-to-end implementation—from analyzing client software landscapes and designing API/data interfaces to physical hardware configuration, on-site commissioning, user training, and hypercare support.
Key Responsibilities:
This is a remote position operating in a hybrid capacity, requiring 25%–30% travel for customer site surveys, commissioning, and go-live activities.
• Site Assessment & Deployment Execution: Conduct site surveys to evaluate client IT and physical environments against prerequisites. Lead on-site and remote setup, device network connectivity, configuration, and functional commissioning of Avery Dennison digital solutions and hardware.
• Software Integration & Data Architecture: Analyze customer software architecture (ERP, WMS, MES) and design required data exchange interfaces, API integrations, and network infrastructure setups (VPNs, firewalls, network topology, remote access). Work with the product team to develop integration software components when required.
• Technical Infrastructure & Hardware Governance: Guide the setup, calibration, and troubleshooting of hardware required for our solutions (e.g., RFID Printers, undermount readers, tunnels, HDRC). Ensure full compliance with GS1 standards (GTIN, SGTIN/EPC) and EPCIS business processes if applicable.
• Cross-Functional Alignment & Project Scoping: Partner with Delivery Managers and Product Owners (POs) to establish deployment timelines, scoping documents, and access technical requirements.
• Hypercare, Troubleshooting & Customer Enablement: Serve as the primary go-to technical resource during hypercare phases to resolve site blockers, log defect tickets, contribute to SOPs/playbooks, deliver end-user training, and ensure smooth operational transitions to support teams.
Qualifications:
• IT & Technical Foundation: Strong background in general IT, networking security, and cloud-based software environments. Experience with API design, software development (e.g., C# / .NET Core / Python), and hardware integration.
• Customer-Facing Experience: Mandatory background in technical consulting, customer-facing delivery, or solutions engineering within global, multi-cultural enterprise environments.
• Domain & Standards Expertise: Knowledge of GS1 standards, RFID infrastructure, and agile software development workflows.
• AI & Data Tools: Proficiency and knowledge in leveraging AI tools to enhance daily workflows, data transformation, and analysis.
• Soft Skills & Travel Commitment: Proactive mindset with strong technical problem-solving skills under live go-live pressure, excellent collaboration skills, clear communication abilities, and willingness to travel (25%–30%) for customer site surveys, commissioning, and go-live activities.
Pay Transparency:
The salary range for this position is $96,000 - $143,000 / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.
Equal Opportunity Employer:
Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status.
Reasonable Accommodations Notice:
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-6000 or [email protected] to discuss reasonable accommodations.
Identity Verification Notice:
To maintain the integrity of our hiring process and protect our candidates from identity fraud, we require video and/or in-person interviews. As part of this verification, we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.
Pre-employment Screening Notice:
As part of our commitment to maintaining a safe and productive work environment, Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local, state, and federal laws.