Domino's Pizza in Plano, United States is seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our 7060 Burroghs Ave location. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the store, delivering exceptional customer service, and leading a team of dedicated employees.
• Oversee daily store operations, including opening and closing procedures
• Manage and motivate team members to maintain high performance standards
• Ensure excellent customer service by addressing customer inquiries and resolving issues promptly
• Handle cash management and financial transactions accurately
• Coordinate and supervise shift schedules and employee assignments
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Assist in inventory management and supply ordering
• Implement and enforce company policies and procedures
• Collaborate with the store manager to achieve sales targets and improve store performance
• Train new employees and provide ongoing coaching to team members
• Respond to and resolve customer complaints in a professional manner
• Assist in food preparation and delivery operations as needed
• Previous experience in restaurant management or supervisory role
• Strong leadership and team management skills
• Excellent customer service orientation with a friendly and professional demeanor
• Proficiency in cash handling and basic math skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving and decision-making abilities
• Effective communication skills, both verbal and written
• Basic computer skills for operating point-of-sale systems and other store technology
• Knowledge of food safety regulations and practices
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Physical ability to lift up to 25 pounds and stand for extended periods
• High school diploma or equivalent (preferred)
• Food handler's certification (preferred)