We are seeking an energetic and customer-focused Assistant Manager to join our team at our Dellwood location (10486 W Florissant Ave). As an Assistant Manager, you will play a crucial role in ensuring smooth daily operations, delivering exceptional customer service, and supporting the store management team in achieving business goals.
• Oversee daily store operations and ensure efficient workflow during assigned shifts
• Provide outstanding customer service and resolve customer inquiries or concerns promptly
• Manage and motivate team members, fostering a positive and productive work environment
• Handle cash transactions and maintain accurate financial records
• Assist in inventory management and stock control
• Ensure store cleanliness and adherence to health and safety standards
• Train and develop new team members
• Support the implementation of company policies and procedures
• Assist in creating employee schedules and managing time-off requests
• Collaborate with the store manager to achieve sales targets and improve store performance
• Respond to and resolve employee issues or concerns
• Perform opening and closing procedures as needed
• Proven experience in retail or food service management, preferably in an assistant manager role
• Strong leadership skills with the ability to motivate and guide team members
• Excellent customer service skills and a friendly, approachable demeanor
• Proficiency in cash handling and basic financial management
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving skills and ability to make quick decisions
• Excellent verbal and written communication skills
• Basic computer proficiency, including point-of-sale systems and scheduling software
• Physical ability to stand for extended periods and lift up to 25 pounds
• Flexibility to work various shifts, including evenings, weekends, and holidays
• High school diploma or equivalent; additional education or training is a plus