At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
JOB SUMMARY
Direct Failure Analysis Engineers in operating within area of assigned responsibilities with a high level of efficiency, integrity and enthusiasm, striving to achieve excellence in all endeavors. Responsible for investigating and reducing component failures at electrical test through prompt, aggressive root cause analysis and effective corrective actions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Improve component quality of non-conforming products by establishing failure analysis and obtaining corrective action from suppliers.
· Interact with various departments (Quality, Purchasing, Manufacturing) to resolve/improve component issues.
· Monitor components reject levels and respond to issues accordingly.
· Report technical information concerning component failures to various team members and customer.
· Reclaim revenue of rejected components via return of defective product.
· Implement proactive measures that will foster productivity and higher product yields while reducing economic loss.
· Respond to production line part problems immediately and address boards on component hold.
· Monitor the storage of moisture sensitive components in dry pack and nitrogen cases; shock sensitive devices.
· Follow ESD procedures at all times.
· Speak with customer engineering personnel in a professional and effective manner.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES (if applicable)
Recruitment and Retention:
· Recruit and interview Failure Analysis Engineers and Technicians.
· Communicate criteria to recruiters for Failure Analysis Engineer and Technician position candidates.
· Coach Failure Analysis Engineers in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor Failure Analysis Engineering staff to deliver excellence to every internal and external customer.
Performance Management:
· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
· Solicit ongoing feedback from Test Engineering Manager, Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational
goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication:
· Provide communication forum for the exchange of ideas and information with the department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members.
· Assess communication style of individual team members and adapt own communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES (if applicable)
Business Strategy and Direction:
· Know and understand the campus strategic directions.
· Define, develop and implement Failure Analysis Engineering strategies, which contribute to the campus strategic directions.
· Provide regular updates to Test Engineering Manager on the execution of the strategy.
Cost Management:
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to Test Engineering Manager on cost and cost trends.
· May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
· Ability to read, analyze, interpret and communicate regarding common scientific and/or technical journals, financial reports, and legal documents.
· Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
· Ability to effectively present information to top management, public groups, and/or boards of directors.
· Advanced PC skills, including training and knowledge of Jabil’s software packages.
· Ability to work with mathematical concepts such as probability and statistics, statistical inference, fundamentals of plane and solid geometry and trigonometry, understanding of partial differential equations, integration, and numerical techniques.
· Expertise in applying concepts such as fractions, percentages, ratios, and proportions to practical situations.
· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
· Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
· Ability to collect data, establish facts, and draw valid conclusions. Proven ability to interpret an extensive variety of technical instructions in mathematical or diagram form and effectively deal with several abstract and concrete variables.
招聘岗位：FA高级工程师（Senior Failure Analysis Engineer）
一、岗位职责
• 负责产品失效分析（FA）工作，包括客户退货、可靠性测试失效、生产异常及品质问题分析。
• 独立完成失效样品拆解、检测、验证及分析报告编写。
• 推动异常问题关闭，与研发、质量、制造、供应商等跨部门团队合作落实纠正预防措施（CAPA）。
• 建立和优化失效分析流程、测试方法及相关SOP。
• 负责可靠性测试失效件分析，包括寿命测试、跌落测试、环境测试等。
• 熟悉手表或电子产品显示屏结构及Panel完整工作原理，精通像素驱动、背光原理、触控感应、电路导通、屏幕显示成像逻辑，了解Panel生产、切割、贴合、封装核心制程。
二、任职要求
教育背景
• 本科及以上学历；
• 材料工程、机械工程、电子工程、物理学等相关专业优先。
工作经验
• 5年以上失效分析（FA）、可靠性工程、品质工程相关工作经验；（熟练英语可放宽至3年）.
• 有消费电子、智能硬件、电子配件、结构件或金属产品行业经验优先；
• 具备独立主导复杂失效案件分析经验。
语言能力
• 英语读写说熟练；
• 能够与海外客户进行技术邮件沟通及会议汇报。
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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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