Resunova

Lead Guest Services Team Member

Pilot Company
San Antonio, TX, United States
$11 – $16 USD
Posted August 5, 2026
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The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions

• Complete end-of-shift reports and close out procedures

• Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)

• Maintain an organized and clean work area

• Use suggested selling methods to promote and sell products

• Ensure quality service is delivered to every guest

• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management

• Determine break schedules and team member placement during shift

• Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.

• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

• Ensure all activities are in compliance with rules, regulations, policies, and procedures

• Complete other duties as assigned

Pay Rates Starting between: $11.95 - $16.95 / hour

• Fuel Discount

• Nation-wide Medical Plan/Dental/Vision

• 401(k)

• Flexible Spending Accounts

• Adoption Assistance

• Tuition Reimbursement

• Flexible Schedule

• Weekly Pay

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