Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.
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The Sr. Associate Systems Engineer is an early-career, pre-sales technical role supporting the Sales Account Executive team. This person contributes to individual sales opportunities under the guidance of senior Systems Engineers, building foundational expertise across the Extreme Networks portfolio while developing the skills needed to progress toward a Systems Engineer role. This is a growth-oriented position for someone dynamic, coachable, and eager to build a career in pre-sales engineering.
Responsibilities
Support the Pre-Sales team in the design, planning, and delivery of Proof of Concepts (POCs) and technical validations for assigned opportunities
Execute defined pre-sales tasks within the sales cycle, with guidance from senior Systems Engineers
Participate in customer calls and technical conversations, progressively taking ownership of smaller components with support
Build proficiency across the Extreme Networks portfolio plus one area of specialization
Assist with product demonstrations, trade shows, seminars, and internal demonstration facilities
Begin developing an understanding of competitive positioning for Extreme Networks solutions
Use Wi-Fi test and planning tools (e.g., Ekahau, AirMagnet, NetScout) with guidance
Coordinate and communicate with cross-functional groups (sales, partners, engineering) on individual deals
Travel to customer sites as needed to support Account Executives and senior Systems Engineers
Requirements
1-3 years of experience in networking, pre-sales, or technical support
Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Foundational knowledge of networking technologies and eagerness to expand that knowledge quickly
Ability to independently run standard product demos and contribute to POCs
Strong interpersonal and communication skills, with growing comfort presenting to technical audiences
Ability to work within a team, take direction well, and apply feedback from Account Executives and senior SEs
Willingness and ability to travel within region, up to 60%
Foundational certifications preferred but not required (e.g., ECNA, CCNA, CWTS, or equivalent)
Exposure to two or more of the following is a plus:
Network Access Control (NAC), RADIUS, 802.1x, Active Directory, LDAP
Security fundamentals: firewalls, VPNs, intrusion prevention
Cloud technologies: AWS, Azure, GCP
Wireless, VPN, SDN, SaaS
IPv4/v6 routing protocols (OSPF, VRRP, BGP, PIM, etc.)
Layer 2 switching (802.1Q, 802.1D, 802.1x)