Join our dynamic team as a Customer Service Representative at our Lake St. Louis, United States location. We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences and contributing to our company's success.
• Answer incoming phone calls and assist customers with their inquiries
• Take and process customer orders accurately and efficiently
• Prepare food items, including making pizzas, as per company standards
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service to ensure customer satisfaction
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations
• Assist with various tasks as needed, including lifting up to 25 lbs.
• Adhere to company policies and procedures at all times
• Excellent communication skills with the ability to interact professionally with customers
• Strong attention to detail and accuracy in order processing
• Ability to multitask and work efficiently in a fast-paced environment
• Flexible schedule with availability to work weekends and holidays
• Basic computer proficiency for order entry and processing
• Positive attitude and friendly demeanor
• Team player with a willingness to assist colleagues as needed
• Ability to follow directions and adhere to company standards
• Problem-solving skills to address customer concerns effectively
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Previous customer service experience is preferred but not required
• High school diploma or equivalent is preferred
All your information will be kept confidential according to EEO guidelines.